Key Guidelines for Responsible Play
To help ensure that gambling remains a safe and enjoyable form of entertainment, we recommend that you follow these key principles:
- Treat gambling as entertainment, not a source of income;
- Never chase your losses;
- Set clear time and spending limits before you start playing;
- Keep gambling separate from your daily duties and commitments;
- Only gamble with money you can afford to lose;
- Take regular breaks to maintain perspective.
Self-Assessment
If you find yourself answering “yes” to several of the following questions, you may need to reconsider your gambling habits:
- Has gambling negatively impacted your work or studies?
- Do you have conflicts with friends or family because of gambling?
- Do you try to recover losses by playing more?
- Have you borrowed money to continue gambling?
- Do you primarily view gambling as a way to make money?
- Do you struggle to stop or limit your gambling?
Getting Help
If you feel that your gambling is becoming difficult to control, we recommend reaching out to trusted support organizations that specialize in problem gambling:
These organizations provide free, confidential support and resources.
How JitaWin Can Support You
If you are concerned about your gambling habits, we encourage you to use our self-exclusion feature. This option allows you to temporarily or permanently block access to your gaming account.
- Self-exclusion locks your account for at least six months and ensures that you will not receive any marketing materials during this period;
- If you simply need a break, a shorter 7-day cooling-off period is also available;
- Our Customer Support team is available 24/7 to help you activate these options;
- We also strongly advise contacting other gambling platforms where you have accounts and requesting exclusion from them as well.
Underage Gambling Prevention
JitaWin strictly enforces a minimum age requirement of 18 (or higher, depending on local laws). Players are responsible for knowing and complying with the legal gambling age in their jurisdiction.
To help parents and guardians prevent minors from accessing gambling sites, we recommend taking the following precautions:
- Protect computers, smartphones, and tablets with strong passwords;
- Do not leave devices logged in to a gaming account unattended;
- Keep credit cards and account details out of the reach of minors;
- Avoid saving passwords on shared devices. Instead, store them securely.
Use parental control or filtering software, such as Net Nanny, to block access to gambling-related content.