Introduction
These Terms apply to your use of our website and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Altervance Ltd. operates the Service. Altervance Ltd. is registered in Belize (No. 000031825) and licensed in Anjouan under the Computer Gaming Licensing Act 007/2005.
General Terms
We may update these terms at any time. Changes become effective once posted on the website. Your continued use of the Service confirms your acceptance of the changes. Bets placed before the update will follow the previous version of the Terms.
Your Obligations
By using the Service, you confirm that:
- You are at least 18 years old or the legal age for gambling in your jurisdiction;
- You have the legal capacity to enter into binding agreements;
- You are located in a jurisdiction where online gambling is permitted;
- You will not use VPNs, proxies, or other tools to hide your location;
- You are the rightful owner of the payment method you selected;
- You acknowledge that placing wagers may result in the loss of your deposits;
- You are acting on your own behalf for personal use only;
- You will not collude, manipulate markets, or use insider or unlawful information;
- You will act in accordance with the terms of the service at all times.
Restricted Use
You may not use the Service if you are:
- If you are under 18 years old (or below the legal gambling age in your country);
- If you reside in or access the Service from any of the following restricted territories: The USA and its territories, the UK, France, Germany, Spain, the Netherlands, Austria, the Comoros Islands, FATF-blacklisted countries, or any other jurisdictions prohibited by the regulator;
- You may not use the Service to disrupt it, spam other users, promote unauthorized links, scrape data, cheat, or engage in unlawful activity;
- You may not transfer or sell accounts or exchange funds between accounts;
- We may suspend or terminate accounts for unauthorized use.
Registration & Verification
In order to access and use the Service, you must first create a personal account. By registering, you agree to provide truthful information and cooperate with any required verification procedures to ensure security and compliance with licensing conditions.
- We reserve the right to refuse registration at our discretion;
- You may be asked to show identification and proof of address;
- Each user may only hold one account. Duplicate accounts will be closed;
- You are responsible for maintaining accurate contact details, including an active email address;
- You are responsible for keeping your password secure.
Accounts
Your account serves as your personal access point to the service. It stores your balance, records your transactions, and serves as the basis for all wagers and withdrawals. By maintaining an account, you accept full responsibility for its use and for complying with these terms of service.
- Balances are displayed in the currency of the transaction;
- No credit is provided;
- Accounts may be closed or suspended for breaching the terms or to maintain fairness;
- Erroneous credits remain our property and must be returned;
- If your account is compromised, notify us immediately;
- We offer a self-exclusion option to promote responsible gambling.
Deposits
Funding your account is a necessary step before you can place wagers. All deposits must comply with our policies and be made through approved payment methods. By making a deposit, you confirm ownership of the payment method and agree to any applicable conversion or processing rules.
- All deposits must be made using a payment method in your name;
- Deposits in other currencies will be converted at the current exchange rate;
- As we are not a financial institution, payments are processed through third-party providers;
- By making a deposit, you agree not to initiate a chargeback. Chargebacks may result in the forfeiture of winnings;
- Promotional bonuses are subject to separate terms and conditions.
Withdrawals
You can withdraw funds from your available balance, subject to verification and compliance checks. Depending on your account activity and the payment method used, processing times and limits may vary.
- The minimum withdrawal is €10 (or the equivalent);
- Deposits must be wagered at least once; otherwise, an 8% fee will be charged;
- Withdrawals are generally processed back to the original payment method;
- Additional ID checks may be required;
- Depending on account activity, monthly withdrawal limits may apply.
Errors & Malfunctions
Although we strive to provide a reliable and accurate service, technical issues or human errors may occasionally occur. In such cases, we reserve the right to correct mistakes and adjust affected wagers or balances to ensure fairness and integrity.
- We reserve the right to void bets affected by system errors, malfunctions, or incorrect odds;
- We reserve the right to adjust account balances and recover overpaid amounts;
- Results are final after 72 hours, unless they are corrected due to verified errors.
Liability
We are not liable for interruptions, technical failures, or events beyond our control. Our maximum aggregate liability will not exceed the lesser of the following. The value of the wager in question or €500.
Underage & Fraud
Protecting the integrity of our service is a top priority. Accounts may only be used by eligible players who act honestly and in compliance with the law.
- Any accounts found to be used by underage individuals will be closed, and any winnings will be forfeited;
- Termination and possible legal action will result from fraud, dishonesty, or use of unlawful funds.
Intellectual Property
All software, content, graphics, logos, trademarks, and other materials available through the Service are the exclusive property of the platform or its licensors. They are protected by copyright, trademark, and other intellectual property laws.
Governing Law
These terms are governed by the laws of Anjouan in the Union of the Comoros. Any disputes that are not resolved by our support team may be escalated to arbitration.